Show Policies
Cancellation Policy
The Waste Leadership Summit recognizes that both professional and personal situations can result in needing to make a change to business travel. Therefore, if your plans change, substitutions are always welcome in lieu of cancellations. If written notice is received by March 31, 2026, the registration fee will be refunded less a $75 processing fee. After March 31, cancellations are non-refundable. Approved refunds will be processed within 2 weeks. Refunds will not be issued for no-show registrants. Please note the program is subject to change at any time. In the event a session that you have registered for is no longer offered, your registration will be transferred to another class of your choosing provided space is available. If a suitable class is not available, your registration fees may be refunded or credited to the following year, however Informa will not be liable for any ancillary or related costs, including, but not limited to hotel and airline charges or cancellation fees due to weather or other conditions or circumstances beyond our control. Requests for refunds can be submitted by email to: cs@thewastesummit.com or call: (800) 479-6240. The direct dial for international callers is (212) 951-6655. Please refer to www.thewastesummit.com for the most up-to-date information.
Credit Card Policy
All registrations will be applied to the card provided at the time of registration. Conference registrations will not be completed without payment or if made with declined or invalid credit cards.
Age Restrictions
Trade only. Must be 18 to attend.
Photography/Video
Sponsors are permitted to photograph and/or video tape their own booth. Working members of the press are required to check-in at Registration, receive an authorization badge and be escorted by Marketing in order to photograph and/or videotape at the show. No other photography or videography is permitted. Sponsors who do not want the press to photograph or video tape their booth should inform Marketing staff onsite. Sponsors and attendees understand that WLS Show Management or its authorized representatives may conduct interviews and may take photographs and/or videotape at WLS. Sponsors and attendees hereby grant to Show Management and its authorized representatives the absolute right and permission to use my name, likeness, biographical information, voice, content of any interview, image and/or photograph and any other indicia of persona ("Persona") or to refrain from doing so, in any manner or media whether existing now or hereinafter developed (including without limitation the World Wide Web and the Internet), worldwide, for trade, advertising and/or promotional purposes. Sponsors and attendees agree Sponsors and attendees shall have no rights of review or approval, no Claim to compensation, and no Claim arising out of or resulting from the use, alteration, blurring, distortion or illusionary effect (whether intentional or otherwise) or use in any composite form of Persona and agree to release and hold WLS Show Management and its authorized representatives harmless for any and all such use(s).
Hold Harmless Policy
WLS attendees hereby agree to release and hold harmless Show Management, its employees, vendors, agents, contractors, and owners from any and all alleged and/or actual liability, claims, actions, lawsuits, damages, or losses, of any kind (Claim) which arise out of or result from attendance at and participation in the event, including but not limited to property damage and personal injuries, whether or not foreseeable.
Right to Deny or Remove
We reserve right to deny admission to, or remove any party from WLS for any reason.
No Soliciting or “Suitcasing”
WLS attendees are prohibited from soliciting business from other attendees or sponsors in any of the facilities used as part of WLS, except when such solicitation is made by a WLS Sponsors within the Sponsor's booth or event space, as previously authorized by Show Management.
Visitor Terms & Conditions
These terms and conditions apply to visitor registrations for, and attendance at, events (each an “Event”) organised by Informa Markets (referred to as “we/our/us”), which is a trading division of the Informa Group. The parent company of the Informa Group is Informa PLC. A full list of entities within the Informa Group is available on request.
Code of Conduct
WLS provides an ideal opportunity for the waste industry to come together to learn about and discuss the latest advances and innovations, network with industry professionals, and grow professionally. WLS is committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin, or other protected characteristics. WLS expects all attendees, media, speakers, sponsors, organizing staff, and vendor staff to help show management ensure a safe and positive experience for everyone. This code of conduct outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior.
It is in this spirit that WLS asks that all attendees:
Be considerate, respectful, and collaborative.
Refrain from demeaning, discriminatory or harassing behavior and speech.
Be mindful of your surroundings and of your fellow participants. Alert show management if you notice a dangerous or harassing situation or someone in distress.
Unacceptable Conduct:
Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct. All who participate in the event deserve respectful treatment, regardless of the capacity in which they are attending, whether a speaker, sponsor, attendee, or show/vendor staff member.
WLS defines harassment to include: offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; inappropriate use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photo/videography or recording; sustained disruption of talks or other events; unwelcome physical contact or sexual attention.
Verbal or physical (virtual environmental) abuse, intimidation, threats, efforts to annoy others, harassment, stalking, against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates reasonable apprehension in a person, is also unacceptable.
Consequences of Unacceptable Behavior:
Unacceptable behavior will not be tolerated at the event or related events, whether by attendees, media, speakers, sponsors, organizers, or vendor staff. Anyone asked to stop unacceptable behavior is expected to comply immediately.
WLS expects all event participants (staff, sponsors, speakers, attendees, and other guests) to abide by this code of conduct at all events conducted as part of WLS regardless of platform and activity. Show management, in its sole discretion, may bar those who violate this Code from continued attendance or participation in some or all of the WLS events, without refund of any fees paid, and may in appropriate circumstance bar violators of this Code from attendance or participation at future WLS/Waste360-sponsored events.
All show policies are subject to change.