Mark Hoadley

Co-Founder and CEO at Hauler Hero

Speaker

Mark Hoadley is Co-Founder and CEO of Hauler Hero, a cloud-native waste and recycling hauler management platform. With experience from ServiceTitan during its Series A through D+ growth, Mark brings vertical SaaS expertise to an industry long underserved by modern technology.

At Hauler Hero, Mark leads a team combining experienced software engineers with waste industry veterans who bring over 50 years of operational experience. This unique composition enables the development of AI solutions built for the realities of waste hauling operations—from computer vision for automated service verification to conversational AI that reduces CSR workload.

Mark's approach to AI implementation emphasizes measurable outcomes over theoretical capabilities, focusing particularly on why cloud-native architecture is essential for effective AI deployment in an industry still dominated by legacy on-premise systems."